Privacy Policy
Information on the processing of personal data
Last updated: March 2026
This privacy policy describes how LanguageLab processes the personal data of users visiting this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003.
Data controller
Data collected
Through the contact form and website navigation, we collect the following data:
- Full name
- Email address
- Phone number (optional)
- Course of interest
- Navigation data (via technical and analytical cookies)
Purposes of processing
Personal data is processed for the following purposes:
- Responding to information requests and providing quotes
- Delivering the requested educational services
- Sending marketing communications (only with explicit consent)
- Improving website functionality and user experience
Legal basis
Data processing is based on:
- Consent (Art. 6(1)(a) GDPR) — for sending marketing communications
- Performance of a contract (Art. 6(1)(b) GDPR) — for delivering requested services
- Legitimate interest (Art. 6(1)(f) GDPR) — for improving the website and preventing abuse
Data retention
Personal data is retained for a maximum of 24 months after the last contact. You may request early deletion at any time by contacting us at the address indicated.
Your rights
Under Articles 15–22 of the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Data portability
- Object to processing
- Lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at www.garanteprivacy.it
Cookies
This website uses:
- Technical cookies — always active, required for the website to function
- Analytical cookies (Google Analytics / Plausible) — activated only with your consent
Third-party services
We use the following third-party providers to deliver our services:
- Resend — transactional email delivery
- Google Analytics — web traffic analysis
- Plausible Analytics — privacy-friendly traffic analysis
Privacy contact
To exercise your rights or for any questions regarding the processing of your personal data, write to: privacy@languagelab.it
Updates
This privacy policy may be updated periodically. The date of the last update is always indicated at the top of this page.